About Us

OfficePhotoWe provide the best options to cover you and your family when you need it most. When you choose VIA Insurance Agency for your insurance needs, you become part of our “family.” We get to know you, ask questions, and search for the best options specifically for you. We work with a variety of insurance companies to be able to do this. We take the information provided and go to work searching for coverage that makes the most sense for your protection and your wallet. We are able to offer bundles that save even more money.

We meet with you and go over options, making sure you understand your policy and answering any questions you may have. We touch base with you throughout the year to see how you are doing and if there are any changes we need to take a look at. Life events happen all the time and often your insurance coverage is the last thing on your mind. Our mission is to provide the service and protection you need to feel assured.

An Independent Advantage

We are Independent Agents in Roanoke, Virginia, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. VIA Insurance Agency represents a carefully selected group of financially strong, reputable insurance companies. Therefore, we are able to offer you the best coverage at the most competitive price.

What is an Independent Insurance Agent?

When you decide to buy a car, you wouldn't purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn't have a choice!

The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family's financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, you wouldn't have a choice. The only solution would be going to that one company.

With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.

An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.

When you buy insurance, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, because it's up to you to make the final choice.

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